The first impression of a user or customer when using a product, system, or service is an important factor in branding success. For this reason, the development of User Experience (UX) continues to provide an intuitive, effective, and satisfying experience for users.
Aruba Networking User Experience Insight (Aruba UXI) is one of the User Experience solutions that can provide a better experience for users. This product and service from the Hewlett-Packard (HP) Enterprise subsidiary is excellent in providing integrated end-user experience, with providing insights into network performance and troubleshooting.
Here are some ways Aruba UXI can contribute to improving user experience:
Real-time monitoring for rapid problem resolution
One of the key features that contribute to improved user UX is Aruba UXI’s real-time monitoring capabilities. This functionality allows IT teams to monitor the network in real-time. This means that IT teams can quickly identify and address any issues that may arise. By having a constant network, companies that use Aruba UXI can ensure a smooth and uninterrupted user experience, minimizing downtime and disruptions.
Providing end-to-end visibility for holistic network management
Another important aspect of Aruba UXI is end-to-end visibility. This solution offers a comprehensive view of the entire network, including wired and wireless components. This holistic perspective allows IT teams to identify bottlenecks and areas that need to be optimized. For a smooth user experience, understanding the entire network ecosystem is essential because issues in any part of the network can impact overall performance.
User-centric analysis that prioritizes user satisfaction
Another unique feature of Aruba UXI is its user-centric analysis. Instead of only focusing on technical metrics, Aruba UXI emphasizes understanding UX from the end-user perspective. This includes monitoring application response time, latency, and other parameters that directly impact user satisfaction. This user-centric priority allows companies to align network optimization efforts with the actual needs and expectations of end-users.
Proactive problem identification for preventive action
Aruba UXI excels at proactive problem identification. This solution is designed to identify potential problems before they impact users. This proactive and preventive approach allows IT teams to address problems at an early stage, preventing them from becoming larger and impacting overall user experience negatively. By staying ahead of potential problems, companies can maintain high levels of network reliability and performance.
Providing historical reporting
Not only is Aruba UXI excellent in terms of prevention, it also provides historical reporting and trend analysis. This feature offers valuable insights into performance patterns over time. This information is essential for capacity planning, allowing companies to anticipate future network needs and make informed decisions to optimize their infrastructure.
In addition, historical data helps to identify recurring problems and implement long-term solutions. These solutions further contribute to positive user experience.
Providing application performance monitoring
No less important is Aruba UXI’s application performance monitoring feature. This solution allows organizations to monitor the performance of specific applications, allowing them to prioritize and optimize critical applications for a better user experience. This ensures that critical business applications are running optimally, increasing productivity and user satisfaction.
Providing troubleshooting tools
The integrated troubleshooting tools included in Aruba UXI help IT teams to diagnose and resolve network issues efficiently. Quick problem resolution is essential to minimize downtime and disruptions, which have a direct impact on user experience. Aruba UXI equips IT professionals with the tools they need to quickly overcome challenges and maintain a reliable network infrastructure.
Allowing integration with other Aruba solutions
In addition to the solutions mentioned above, to improve UX, Aruba UXI can be integrated with other Aruba solutions. Integrated systems create a cohesive network management ecosystem. This integration enhances the overall effectiveness of the solution by providing additional features and capabilities. A unified network management approach simplifies IT team operations and ensures a seamless and integrated user experience.
Aruba UXI’s multifaceted approach that encompasses the solutions mentioned above contributes to a robust and optimized network infrastructure that prioritizes User Experience.
Hypernet is ready to help you apply the Aruba UXI solution to your company’s network. Contact CS for more information.
