User experience (UX) is one of the key factors to the success of a product, system, or service. An intuitive, effective, and satisfying UX is constantly being developed to improve user satisfaction and make it easier for users to achieve their goals.
Based on this, UX development continues to this day. To improve UX, you can leverage the latest technology from Aruba Networks, namely Aruba Networking User Experience Insight (Aruba UXI).
Aruba Networks, founded in 2002 by Keerti Melkote and Pankaj Manglik, is now a subsidiary of Hewlett-Packard (HP) Enterprise and has been renamed HPE Aruba Networking. It is a company that specializes in wireless networking solutions, including security, location-based services, and management tools.
Aruba UXI, one of its innovative products, improves end-user experience by monitoring and troubleshooting applications and network performance powered by AIOps.
Here are some tips on how to improve UX with Aruba UXI:
Optimize wireless performance
The two components of HPE Aruba Networking, HPE Aruba Networking UXI Sensor and HPE Aruba Networking UXI Agent, can monitor end-user digital experience. Both are integrated with Android and Zebra devices. Make sure these components, as well as other network components such as access points, are properly placed and configured. Proper settings ensure faster and more reliable connections.
Implement Quality of Service (QoS) policies
Prioritize QoS policies for the most important applications and services in your network. You can see near real-time insights into your network and applications using the Aruba UXI Zero Touch Provisioning sensor so you can take appropriate priority actions.
The sensor can be connected to any type of wireless or wired network and interact with applications like other client devices, including non-Aruba infrastructure and mixed vendor. Another advantage is that installation and ongoing use does not disrupt the network, and it is durable, making it a long-term investment. The sensor can execute more than 30,000 tests per day. The UXI website application testing feature also allows you to record user interactions with web applications. The recordings are then uploaded for testing.
Bandwidth management
Use UXI to monitor and manage bandwidth usage to prevent network congestion and ensure a smooth user experience. Structured bandwidth management enables network sustainability to optimize company performance.
Improving network security
Maintain strong security measures to protect your network and users from unauthorized access and potential threats. Use the security features in Aruba UXI to ensure a secure and reliable network.
HPE Aruba Networking ClearPass controls what is connected to the network and access authorization, and applies detailed security controls with consistent network policies for enterprise-wide visibility. Its superior features include: automatic policy control and response with ClearPass, and consistent Access Control enforcement to reduce risk with Dynamic Segmentation. You can also access comprehensive visibility, control, and automatic network enforcement to IT companies through the HPE Aruba Networking ClearPass security portfolio, Cloud-based NAC with Cloud Auth, and AI-Powered Client Insights & ClearPass Device Insight.
Troubleshooting and diagnostics
Take advantage of network monitoring tools to quickly identify and resolve problems, minimizing downtime and disruptions. The HPE Aruba Networking UXI Agent for Android™ provides device-related information including PID, serial number, battery percentage, health status, temperature, IP address, and location to help IT troubleshoot problems quickly.
Implementing user authentication and access control technologies
Implement secure and efficient user authentication methods using the AI-powered DEM Solution that is installed on the HPE Aruba UXI Agent. Also, leverage access control policies to ensure that users have the appropriate access to resources. The software can be used in many cases, including hybrid work environments, retail, hospitality, healthcare providers, higher education, K12, venues, airports, and companies.
Ensuring the latest firmware and software versions
Turn on automatic updates to update your network devices with the latest software and firmware. This is important to get the benefits of performance improvements and security patches.
Implementing load balancing
Implementing load-balancing techniques to distribute network traffic evenly across multiple servers, optimizing resource utilization can improve UX.
Aruba Mobility Conductors simplify the deployment and management of up to 1,000 Mobility Controllers to scale deployments on campus at scale. One of its features is seamless failover and automatic load balancing. User sessions and access point traffic are load balanced within the Controller Cluster managed by the Mobility Conductor. This optimizes network utilization during peak periods and maximizes availability during unplanned outages.
Educating end-users
Improving User Experience does not always have to be initiated by the service provider. Best practices, such as secure Wi-Fi connections and avoiding activities that require a lot of bandwidth during peak hours, are good educational material for end-users. It is hoped that educated end-users can reduce the risk of threats and avoid cybercrime.
Conducting regular performance assessments
Conduct regular performance assessments and testing to identify areas that need to be improved and ensure that the network meets user expectations. Network performance data for the last 30 days is available for download from the HPE Aruba Networking UXI dashboard, along with PCAP files, to help you better understand network behavior.
Hypernet Technologies helps you improve and optimize User Experience with Aruba UXI. Contact us at the number listed.
